Privacy Policy
This Privacy Policy explains how Southern Coast Jackpots ("Southern Coast Jackpots", "we", "us" or "our") collects, uses, discloses and protects your information when you access or use the social gaming platform operated at SouthernCoastJackpots.com (the "Platform").
Southern Coast Jackpots delivers a relaxing yet engaging social casino environment designed for New Zealand audiences. Users access free digital slot simulations, earn virtual bonuses, and participate in themed online tournaments. The Platform operates exclusively with digital credits for entertainment purposes and does not support real-money gambling.
1. Controller and Contact Details
The entity responsible for your personal information is:
Southern Coast Jackpots
210 Trafalgar Street
Nelson 7010
New Zealand
Email: support@SouthernCoastJackpots.com
2. Scope of this Policy
This Policy applies to information we collect when you:
- access or use the Platform, including web and mobile access;
- register and manage your account;
- participate in community features, tournaments, and leaderboards;
- contact us for support or other requests.
3. Information We Collect
3.1 Information you provide directly
- Account details: username, display name, encrypted password, email address.
- Profile data: avatar, preferences, and user-submitted content.
- Support data: communications and request details you send to us.
3.2 Information collected automatically
- Usage data: gameplay sessions, bonuses, feature usage, and event participation.
- Device/log data: IP address, browser/device information, OS, timestamps, and logs.
- Cookie data: data from cookies and similar technologies (see Section 6).
4. How We Use Your Information
- to provide and operate Platform services;
- to authenticate accounts and maintain security;
- to personalise content, tournaments, and seasonal events;
- to communicate updates and support responses;
- to improve service quality and analytics;
- to prevent fraud, abuse, and prohibited behavior;
- to comply with applicable legal obligations.
5. Legal Bases (where required)
Where applicable, processing is based on performance of contract, legitimate interests, consent, and compliance with legal obligations.
6. Cookies and Similar Technologies
We use cookies for functionality, preferences, and analytics. You may manage cookies in your browser settings. Disabling cookies may affect some features.
7. Information Sharing
We do not sell personal information. We may share information with service providers, professional advisors, legal/regulatory authorities when required, and in lawful business transfer scenarios.
8. International Transfers
Data may be processed outside New Zealand. We apply safeguards where required by law.
9. Data Retention
We retain information as needed for service operation, legal compliance, dispute resolution, and enforcement, then delete or anonymise it as appropriate.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, and withdraw consent. In New Zealand, rights may apply under the Privacy Act 2020.
11. Age Requirement
The Platform is intended for adults (18+ or age of majority in your jurisdiction).
12. Security
We use reasonable technical and organisational safeguards, though no system guarantees absolute security.
13. Virtual Credits Notice
Southern Coast Jackpots uses virtual credits and digital rewards only. No real-money wagering, deposits, or withdrawals are available.
14. Third-Party Services
Third-party links/services may appear on the Platform; their privacy practices are independent of ours.
15. Changes to this Policy
We may update this Privacy Policy from time to time. The date above indicates the latest revision.
16. Contact Us
Southern Coast Jackpots
210 Trafalgar Street
Nelson 7010
New Zealand
Email: support@SouthernCoastJackpots.com